Privacy Policy

Last updated: May 2, 2026

Information we collect

We may collect information you provide directly, such as your name, email address, account details, support messages, uploads, and product instructions.

Account and payment data

Paid products may require account, billing, subscription, and payment-related information. Payment providers process payment details. SparkMesh does not store full card numbers.

Uploaded and product content

Products may process user-provided content, instructions, account data, and related metadata to provide requested software features, troubleshoot issues, enforce policies, and improve product reliability.

Analytics and cookies

We may use cookies, logs, and analytics tools to understand product usage, secure the services, diagnose problems, and improve the website and product experience.

How we use information

We use information to provide and improve the services, operate accounts, respond to support requests, process payments through service providers, enforce policies, prevent abuse, maintain business records, and comply with legal obligations.

Service providers

We may share limited information with service providers that help us operate the business, including hosting, analytics, customer support, payment processing, and security providers. We do not sell personal information.

Data retention

We keep information for as long as needed to provide the services, maintain security, resolve disputes, comply with legal obligations, and maintain legitimate business records.

User rights

Depending on your location, you may have rights to access, correct, delete, or export certain personal information, or to object to certain processing. Contact us to make a request.

Contact

Privacy questions can be sent to support@sparkmesh.io.